Ordering

Shipping

All in stock orders are shipped within 1-4 business days via USPS – orders are shipped daily on days the shop is open.  Flat rate shipping is $7 under $35; orders over $35 ship free. You will be emailed a tracking number when your order is complete.

Local/Curbside Pickup

If you are in the Colville area, you can select ‘Local Pickup’ and pick up at our soap shop located at: 135 E 1st Ave #5 Colville, WA 99114.  If you prefer curbside, reply to your order confirmation email and we can set a time for that.

Payment

Payment can be made through our secure web store via PayPal or credit card. For local customers, you’ll see an option to pay at pickup if you select local pickup as a shipping option.

Backorders

Many products can be made to order, so backorders are allowed on some. If an item is not in stock, you will see a note next to the quantity telling you it is available as a backorder. For non-soap items like salve, lip balm and body butter, I am generally able to make and ship in 1-4 days, but please plan ahead if you need a large order made – I’m just one person in a humble little shop. 🙂

Soaps must cure for 4-6 weeks before they are ready to ship. If you place an order for a soap that is on backorder, it will not ship for 4-6 weeks.

Returns

Due to the nature of our products, we do not accept returns on any items. We offer sample packs of soaps and I’m happy to send a small tooth powder sample free with an order. Salves and lip balms are already in small enough quantities I do not offer samples.